How it works
1. Fill in the Order form
Please, be sure to fill in the order form with your correct telephone number and email address, as these are the methods we use to stay in contact with you during the resume writing process. We like to keep the lines of communication open, as this helps us give you a better service. All of the fields in the order form are important for us – this is the information we need to have in order to deliver your resume. Therefore, please, double check to assure that all data is entered correctly. Do not leave any blanks in the form. Our writers need all of it to have a professional written resume or CV. This form should also help you provide specific instructions and requirements you might have for the document. Keep in mind that the level of urgency that you select will begin to count as soon as your order has been placed and secured by credit card or PayPal payment. That means as soon as we receive your payment, the assigned resume writer will begin to work on your order.
2. Writing Process
After you have submitted necessary information through the order form, you can keep in contact with your writer if needed. Our messaging system is designed to help our resume writers and clients to exchange messages in a trouble-free way. For example, if you want to check the status of your order or want to see what has already been done, feel free to send a message (either to writer or administrator) requesting status update. You can also contact our live customer support any time if you need any assistance. The other thing you could do is just relax and wait until you receive the final draft of your resume, CV or cover letter. This is what most of our customers prefer doing – after all they pay money for us to rid them of this resume writing rigmarole. Once the files are uploaded by the writer, you will be notified through email that new files are now ready for download.
3. Download the Files
When your order is complete, you can proceed to your account and download the document(-s). If you want to receive the files via email, you then should submit the request or just contact our support team. Now if you review the received files and you think something needs to be changed then you can submit a revision request with detailed comments on what you don’t like. This is free of charge. From the time you ask us to revise your resume, the writer will have 48 hours to do that. More than that, we will be willing to revise the documents as many times as you need us to. Although it rarely happens, our team is ready to work until our customers are happy with the service received. Our company encourages customers to provide feedback and rate the writer so if you feel like that’s something you would do, please don’t hesitate to leave your comments. It will help us provide a better service in future.